Your Healthcare Rights at Our Bella Vista Dental Practice
At Dentistry on Solent, located in the heart of Bella Vista, we understand that exceptional dental care begins with respecting and protecting your healthcare rights. Our practice is founded on the principle that every patient deserves safe, respectful, and high-quality dental treatment delivered with transparency and compassion.
Understanding the Australian Charter of Healthcare Rights
Our practice strictly adheres to the Australian Charter of Healthcare Rights, ensuring every patient receives ethical and comprehensive care. We believe that understanding your rights is fundamental to making informed decisions about your dental health. Let us explain what these rights mean for your care at our Bella Vista practice.
Contact us if you have any more questions!
Access to Quality Dental Care
Every patient deserves timely access to appropriate dental care. At our Bella Vista practice, we ensure our services are accessible to all members of our community, regardless of their background or circumstances. We maintain flexible scheduling options and transparent pricing to support this commitment to accessibility.
Respect, Dignity and Cultural Understanding
Healthcare rights begin with respect. Our team recognises and honours the diverse cultural backgrounds of our Bella Vista community. We take time to understand your personal values and cultural preferences, ensuring they are incorporated into your dental care experience. This cultural awareness extends to our communication methods, treatment planning, and service delivery.
Privacy and Information Security
Your privacy is paramount in modern healthcare. We implement robust systems to protect your personal health information, fully complying with Australian privacy legislation. Our secure digital systems and strict confidentiality protocols ensure your information is only shared with your explicit consent and in accordance with legal requirements.
Informed Decision-Making and Consent
Making informed decisions about your dental health requires clear, comprehensive information. Our dentists take time to explain:
- Your current oral health condition and its implications
- Available treatment options and their benefits
- Potential risks and alternative approaches
- Associated costs and expected outcomes
We encourage questions and ensure you have all the information needed to make confident decisions about your dental care.
Safety Standards and Quality Assurance
Your safety is our primary concern
- Our Bella Vista practice maintains stringent infection control protocols exceeding industry standards.
- Regular equipment maintenance and sterilisation procedures.
- Continuous staff training on the latest safety protocols regular quality assurance reviews and updates.
Open Communication and Patient Feedback
We believe in fostering open dialogue with our patients. Your feedback helps us continuously improve our services. We provide multiple channels for communication and ensure all concerns are addressed promptly and professionally.
Our Commitment to Patient-Centred Care
At Dentistry on Solent in Bella Vista, we go beyond merely meeting healthcare rights requirements:
- We strive to exceed expectations through personalised treatment planning that considers your individual needs
- Regular updates about your dental health progress
- Clear communication about treatment costs and options
- Ongoing education about preventive dental care a welcoming, comfortable environment for all patients.
Experience Rights-Focused Dental Care
We invite you to experience dental care that puts your rights and needs first. Our Bella Vista practice is committed to delivering excellence while ensuring your healthcare rights are protected at every step of your journey with us.
Contact Dentistry on Solent today to book your appointment and discover how we implement these healthcare rights in practice. Your well-being is our priority, and we look forward to providing you with exceptional, rights-focused dental care.
About Dr Sejal Rai
As a University of Sydney graduate, Dr Rai has a diverse background. After growing up in central Africa and completing her secondary education and Bachelor’s degree in the US, she is well positioned to treat a wide variety of multicultural patients. With a keen eye for precision and great chairside manner, she is described by her patients as being caring, kind and totally committed to patient care.
Away from the practice, Dr Rai loves spending quality time with her 3 children and this allows her to treat children and special needs patients with an unparalleled level of ease. In addition, her focus and passion for helping adults achieve their perfect smile is a great motivator and is what keeps her at the forefront of modern dentistry in Bella Vista.
How to Raise Concerns or Provide Feedback
If you have any concerns about your care or would like to provide feedback, please contact us:
Phone: (02) 9158 6137
Email: info@dentistryonsolent.com.au
Address: The Solent Centre, b1/12-14 Solent Circuit, Bella Vista NSW 2153
Contact Us
Do you feel it’s about time you did something about your smile? Come and book a consultation with Dr Rai and the team at Dentistry on Solent. From dental crowns and veneers through to teeth whitening, our Bella Vista-based practice is here to help. Call us on (02) 9158 6137 today.
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